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Returns & Exchanges

Customer Service

We stand behind everything we make. It's proof of our continued commitment to athletic performance and our relentless pursuit to empower athletes everywhere. So if you experience any issues with quality of performance, we'll make it right.

Return Policy

If you are not 100% satisfied with an item, you can return it for free within 30 days of having received your order. After 30 days, you will no longer be able to return your order. Make sure to include the return packing slip. If you have received a defective item, we want to know. Please contact us for further support on 00800-82766871.

Returning your online order

We want to make your return as easy as possible. If you ordered with Hermes, you will find a pre-printed free returns label in the box. Attach the return label that you received with your order to the parcel and make sure you remove or cover the original delivery label. If you ordered with UPS simply follow these steps and you'll be on your way to a successful return:

  • Log into account or check in as guest.
  • Check items to return.
  • Print Label and Packing Slip.

ACCOUNT HOLDER

GUESTS

Exchanges Policy

If you need to exchange your order for a different size, color or item, we're happy to help. The easiest and fastest way is to return your unwanted items and then place a new order for the desired items.

In-Store Returns

You can only return an item to the retail store you originally purchased it from. You will have to contact that retailer for their return and exchange policy. You cannot return items you purchased from the Under Armour website to a retail store. If you have received a defective item, we want to know. Please contact us for further support on 00800-82766871.

PHONE SUPPORT 00800-82766871 Mon-Fri from 8.00 - 16.00 BST