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There is an issue with the Bluetooth connection which generates a constant high pitch whining noise or a repetitive ticking noise whilst they are in use. Once you hear it, your ears tune into it and you can hear it all the time. If you have good range in your hearing then these will not be for you. I have tried two pairs of these with 4 different devices (iPhone 7, iPhone XS Max, Galaxy Note 3 and Galaxy Note 8) and they all made the noise including when in an area where no other Bluetooth device could cause interference. I have therefore returned them as I expect a set of headphones at this price to be absolutely silent if they aren't playing any media or on a call. A friend of mine has also since returned theirs as well for the same issue.
First 6months, perfect, then the right earbud became defected. It inconsistently charges in the case and frequently stops auto-connecting, so I have to repair the buds (if it even has a charge). I spend far too much time prepping/charging the headphones than should be required and half the time I give up so I do my workout. If they were a cheap pair then fine...but not what I expect at this price point, not the quality I expect from UA.
****DO NOT PURCHASE IF YOU INTEND TO WATCH ANY FORM OF VIDEOS WITH THESE HEADPHONES****
Thank you for contacting Harman support.
I am sorry to read that you are experiencing a lag when watching a video.
I am afraid that it can be a common occurrence since these earphones are not designed for audiovisual use.
I apologise for any inconvenience that may cause.
The headphones themselves are buillt very sturdily and are top quality. The charging box/case is built with solid metal and is built to last. The headphones come with 3 different earpiece sizes and "inside earpiece" sizes, meaning that the size of the actuals buds is very customizable.
The sound quality is great, just what you would expect from a top-notch JBL product. The Bluetooth range is amazing and the actual battery lifetime of the buds is just as advertized. With the case fully charged, these headphones can last over 3 days of constant use (Have tested it, and I listen to music for at least 10 hours a day).
However, after getting myself a pair of these headphones during June, since then, everything has only gone downhill. The headphones dont charge like theyre supposed to anymore. Nowadays I struggle to even turn them off inside the case, which they SHOULD be doing. At times, while inside the case, the light would turn red, indicating that they are turned off and charging. However, when looking at my phone and listenin to the case I can still hear my music playing. Not only that, but the cable to charge the case is unbelievably short. Ist not even close to 15 centimeters! When the charging ports of the case are pulled out, you can literally just wiggle it around and it feels like ist going to break off or snap at any minute. The headphones are VERY uncomfortable to wear! At times I have to take out my earbuds to let my ears rest a bit. Ive tried all the sizes and none of them worked for me. The rubber is hard and doesnt adjust well to the ears. Additionally, the earbuds sometimes "clog" my ears, giving off a VERY uncomfortable pressure in my ear.
All in all, the headphones could use some further improvements. These are not worth your money! I highly recommend you instead buy other headphones, even Airpods are better than these and those are disgusting to look at.
Purchase the Project Rock version in Dec 2019... 6 months later the earbud became defected.
Wouldn't sync up and would say battery was low, but would charge!
Contacted Harmon Support, who told me to send to Multicore to get checked out. They sent out a replacement in July 2020. 6 months on, they same thing happened!! Went through the same process and they recently replaced it with the new Project rock version as the version I had no longer was available.
Replacement arrived this week and the bionic hearing was not working! Contacted Multicore, as they sent out the replacement for them to direct me back to Harmon Support to go through the whole process again!
I have been advised today they will send out ANOTHER replacement, so this will be the 4th pair in total, in the space of 1 year!
Currently contact UA directly to get a full refund as don't want to be going through the same process again in 6 months!
Very poor product for UA and they only last 6 months, and they are not cheap and resolving the issue every 6 months is frustrating!
Die Batterieanzeige des Ladecase ging nach einem Mal aufladen kaputt (leuchtet gar nicht mehr)
Das Koppeln mit dem Laptop oder Handy ist manchmal schwierig (dauert ab und zu 4-5min)
Warum auch immer wird manchmal nur der rechte earbud verbunden und man muss 5-6x beide earbuds ins case zurück legen bis endlich beide Seiten verbunden sind
Nach einer längeren Zeit sind die earbuds auch oft unbequem bzw. so hammerfest, wie es sollte sitzen sie auch nicht im Ohr.
Sound ist ok aber nichts besonderes
Dafür ist aber die Batterielaufzeit sehr gut! Aber für den Preis hätte ich deutlich mehr erwartet.
look and feel is only the point that let you buy it, on the other hand many issues:
- Low stability for builtin microphone.
- Left ear sound disconnected totally, and even after factory reset still not working.
- No fare support,
The Headphones don't fall out whilst doing intensive training. They sit in your ear pretty well, although they start to hurt a bit if you have them in for a really long period of time (3-4 hours)
They have a really good bass sound but higher notes tend to sound a bit scratchy and quieter notes tend to get lost sometimes
They fit well and have a good sound. These headphones are definitely best for the gym or other workouts. If you're looking for a really good pair of sport headphones you've come to the right place
They start buzzing as soon as you turn them on. The mic is mediocre at best. But if you don't mind the buzzing they are powerful and deliver sound I'd like to compare to Plantronics BackBeat Pro: very deep and lovely bass.
Super sound well disdained, amazing experience trend with loud music and phone calls you can answer